Modern incident response: How companies use Slack for faster resolution and less stress

Whether it’s a fast-growing 2,000-person company like Iress or a Fortune 50 company like Target, Slack offers employees a central source of truth to easily navigate high-pressure scenarios. Employees have one tool for everything, removing the burden of redundant email chains, endless games of phone tag, and isolated applications that don’t speak to each other.

This whitepaper outlines how customers use Slack for faster resolution, less stress, and fewer repeat incidents.

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